By Daylan Kempster, Assistive Technology Specialist and Director of Mobility Co
In short: Aged care equipment covers the everyday aids that help an older person stay safe and independent at home, from wheelchairs, walkers and bathroom aids to adjustable beds, recliners and falls prevention. Mobility Co is a family run showroom at 2/136 Keys Road, Cheltenham, where you can see and try it all in person. Call 1300 225 203. We work with NDIS, Home Care Package, Support at Home and private customers.
When a parent starts to struggle with everyday things, standing from a chair, stepping into the shower, sleeping comfortably, the right equipment can make home feel safe again. The hard part is usually knowing where to start. Aged care equipment is a broad term, and the choices can feel overwhelming when you are worried about someone you love. This guide walks through the main categories, how to choose well, and how funding works, in plain language.
At Mobility Co we help Melbourne families with exactly this every day. We are a showroom, not a warehouse, so you can come in, see the options side by side, and get honest advice from people who fit this equipment for a living. If an occupational therapist is already involved we work alongside them, and if not, we can point you in the right direction.
What counts as aged care equipment?
Most of what helps an older person at home falls into a handful of groups. You rarely need everything at once. Start with the one or two things causing the most difficulty, and build from there.
Here is where families are often surprised. Two beds can do exactly the same job, yet one looks like it belongs in a hospital ward and the other looks like it belongs in a bedroom. That difference matters more than people expect. Equipment that feels clinical often gets pushed into a corner or refused altogether, while equipment that looks like ordinary furniture actually gets used, and that is what keeps someone safe. At Mobility Co we deliberately choose ranges that are calm, warm and homely, so the room still feels like home.
Adjustable and home care beds on our showroom floor, chosen to look like a normal bed rather than a hospital one.Lift recliners in warm fabrics that sit happily in a lounge room, with the quiet power to help someone stand.
It is the same thinking right across the range, from shower stools to wheelchairs. When you visit the showroom you can see it for yourself, and we will happily point out which options blend into a home rather than announce a health condition.
Where to start when a parent needs equipment
The most useful first step is to name the specific problem, not the product. “Mum is frightened of falling in the shower” or “Dad can no longer get out of his chair” tells you far more than a product name, and it lets us match the right aid to the real difficulty. If needs are complex, or funding requires it, an occupational therapist can assess the person and recommend equipment that genuinely fits.
Wherever you can, try before you buy. Sitting in the chair, feeling the height of the bed, testing how a walker turns in a narrow hallway, this is how you avoid an expensive mistake. That is the whole reason we keep a showroom rather than only selling online. You are welcome to bring the person who will use the equipment, or measurements and photos of the room if they cannot travel.
Funding: NDIS, Home Care Package and Support at Home
Aged care equipment is often subsidised, and it is worth checking before you pay out of pocket. If the person has a Home Care Package or is on Support at Home, equipment like this is frequently claimable through the package. Younger people with a disability may be funded through the NDIS. We are happy to explain how each option works in plain terms and to provide the quotes and documentation a plan manager or coordinator will ask for. We also support DVA clients.
Why families choose Mobility Co in Cheltenham
We are a family run showroom in Cheltenham, serving Bayside and the wider south east of Melbourne. Families come to us because we take the time to understand the person, not just the sale. We keep the range calm and homely rather than clinical, because equipment that looks like it belongs in a home is equipment people will actually use. You get to see and try things in person, borrow our knowledge, and leave with a clear plan, whether you buy that day, hire for a while, or simply go away better informed.
What is aged care equipment? Aged care equipment is the range of everyday aids that help an older person stay safe and independent at home. It includes mobility aids like wheelchairs and walkers, bathroom aids such as shower chairs and raised toilet seats, adjustable beds, lift recliner chairs, and falls prevention items like rails and ramps.
Where can I see aged care equipment in Melbourne? You can see and try the full range at our Cheltenham showroom at 2/136 Keys Road, a short drive from across Bayside and the south east. Call 1300 225 203 to check we have a particular item on the floor before you visit.
Do I need an occupational therapist to choose equipment? Not always. For straightforward needs we can guide you directly. For complex needs, or where funding requires it, an occupational therapist assesses the person and recommends equipment that fits. We work alongside OTs across Melbourne every day.
Is aged care equipment covered by a Home Care Package or NDIS? Often, yes. Equipment is frequently claimable through a Home Care Package or Support at Home, and younger people may be funded through the NDIS. We provide the quotes and paperwork your plan manager or coordinator needs, and we support DVA clients too.
Can I hire aged care equipment instead of buying it? Yes. If you only need something for a short stretch, such as after a hospital stay, you can hire a wheelchair, shower chair, walker or ramp and return it when you are done. Ask us what suits, and we will give you a clear price.
What equipment helps an elderly parent stay at home? It depends on the difficulty. Common starting points are a shower chair and rails for bathroom safety, a lift recliner or adjustable bed for getting up and resting, and a walker or wheelchair for getting around. Naming the specific problem is the fastest way to the right aid.
Come and see us in Cheltenham. You are welcome to visit the showroom at 2/136 Keys Road, Cheltenham, try the equipment for size and talk through what will work best at home. We are a short drive from across Bayside and the south east, with parking at the door.
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Excellent, highly skillful team who understand the specific needs of the disabled and elderly. The furniture is very well engineered and the team is able to explain how to use their chairs and beds in a way which supports the huge varieties in people's individual needs and body shapes. I cannot recommend them highly enough.
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My grandpa recently bought an electric mobility scooter from Mobility Co in Cheltenham, and he couldn't be happier.
He said the team was incredibly patient, friendly, and took the time to help him find the right mobility scooter for his needs and height. They answered all of his questions and explained the different options and what to look for and never made him feel rushed or pressured.
Seeing the range of scooter options in the showroom made it easy for him and mum to find the right scooter.
If you're looking for a mobility scooter in Melbourne, I'd definitely recommend visiting Mobility Co. The service was genuine, professional, and made the whole process easy for both my grandpa and our family.
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Our family bought an adjustable bed and mobility scooter for my grandpa from Mobility Co and the whole experience was fantastic. Great showroom in Cheltenham, genuine advice with no pressure, and delivery and set up were sorted within days. Grandpa loves both, he's more comfortable at night and getting out and about again. Wouldn't hesitate to recommend them.
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We had an excellent experience with Mobility Co. Daylan was fantastic in helping my parents choose a mobility scooter, an adjustable bed, and a recliner. Nothing was too much trouble, and he truly went above and beyond to make the process easy for us. He even offered to bring equipment to us if getting to the showroom was difficult. When we visited the showroom, we were given plenty of time to try everything without feeling rushed, and the team made us feel very welcome by offering refreshments. The service didn't stop after the purchase. Daylan personally visited before delivery to check there were no access issues, and then came back afterwards to make sure everything was set up properly and to explain how to use the equipment again. The customer service was outstanding from start to finish. Daylan's kindness, patience, and genuine care made all the difference. We highly recommend Mobility Co to anyone looking for quality mobility equipment and exceptional service.
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Thank you to Daylan of Mobility Co. for his excellent service and kindness to my mum .
If you need any help in the mobility area I would definitely recommend visiting Mobility Co. in Moorabbin .
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Had an extremely nice experience today at Mobility Co. Took my 92yo friend to test ride-on scooters. The staff couldn't have been more attentive. Never rushed, which is very important to an older person. My friend and I would highly recommend this company.
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I had a fantastic experience with Mobility Co. The team was friendly, knowledgeable, and took the time to understand exactly what I needed without any pressure. Their customer service was outstanding, and they made the whole process easy and stress-free. The quality of their products is excellent, and they genuinely care about helping customers find the right solution. I highly recommend Mobility Co. to anyone looking for reliable mobility equipment and exceptional service. Thank you to the team for your professionalism and support!
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About the author. Daylan Kempster is an Assistive Technology Specialist and the Director of Mobility Co, a family run mobility equipment showroom in Cheltenham, Melbourne. He works alongside occupational therapists and families every day to match people with equipment that keeps them safe, comfortable and independent at home.
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Mobility and wheelchairsWheelchairs, walkers, rollators and scooters for getting around safely, indoors and out.
Bathroom and toiletingShower chairs, stools, raised toilet seats and commodes for the room where most falls happen.
Beds and sleepAdjustable and home care beds that make resting, rising and care easier, without looking clinical.
Chairs and reclinersLift recliner chairs that help someone sit and stand again with comfort and dignity.
Falls preventionRails, ramps, alarms and simple changes that lower the risk of a fall at home.
Short term hireHire a wheelchair, shower chair, walker or ramp while someone recovers, then send it back.
