At Mobility Co., we take your privacy seriously. This policy explains how we collect, use and protect your personal information.

1. What information we collect

– Name, phone number and email address
– Address and location details
– Information about your mobility or care needs
– Funding status such as Home Care Package or other support
– Any information you provide through enquiries, forms or consultations

2. How we collect information

– Submit an enquiry through our website
– Contact us by phone, email or in person
– Are referred to us through third-party platforms or partners

3. How we use your information

– Respond to your enquiries
– Recommend suitable products and solutions
– Arrange consultations, trials or deliveries
– Provide quotes and process orders
– Improve our services and customer experience
– Communicate with you about your enquiry, order or service

4. Sharing your information

We may share your information with our team, service providers, and delivery or installation partners.
We do not sell your personal information.

5. Storage and security

We take reasonable steps to protect your information from misuse, loss or unauthorised access.

6. Access and updates

You can request access to your personal information or ask us to update or correct it at any time.

7. Contact us

Mobility Co.
Phone: 1300 225 203
Email: sales@mobilityco.au